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Assisted Living Facility Grows with Attendance Enterprise

Automated Time Cards and Scheduling Reduce Manual Processes

Oak Crest is a provider of assisted and independent living for senior citizens, located in western Michigan. Oak Crest provides living environments at various care levels including Assisted Living, Hospice, and Alzheimer/Dementia care. Oak Crest is a 24/7 operation employing close to 400 staff including Registered Nurses, Licensed Practical Nurses and Resident Assistants.

Complex Labor Environment

Assisted Living facilities are complex employee management scenarios as they require a range of skills and flexibility. The State of Michigan mandates staffing ratios and requires training, which Oak Crest must adhere to and often exceeds. Employee attendance issues such as sick time, vacation, and turnover arise frequently and Oak Crest must constantly adjust to maintain the staffing ratios required for compliance.

As the company expanded, it experienced growing pains. Increasingly stringent federal and state regulations placed more responsibility and accountability on the organization. Managing employees on the paper time card system was no longer effective.

Taking a Different Approach

Oak Crest turned to the experts at Advanced Time Management who automating their manual timekeeping practices with Attendance Enterprise. Attendance Enterprise has grown with Oak Crest as its organization increased in size and complexity and as regulations changed. Attendance Enterprise has time and attendance features relevant to Oak Crest's needs and enables them to focus on their core business of resident care.

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