Hotel Property Management Company Centralizes Time and Labor Management and Reduces Costs
Davidson Hotels & Resorts, a nationwide, independent hotel management company, is consolidating time and labor management software to a centralized corporate database to speed the transition time for acquired hotels, standardize reporting tools, ease employee training, and implement consistent, company-wide policies. Davidson Hotels & Resorts has expanded its use of industry-leading Attendance Enterprise software and leveraged its 20-year relationship with time and attendance solution provider Gorrie-Regan & Associates.
Managing Employee Labor
Attendance Enterprise is used to track all 7,000 employees at Davidson Hotels & Resorts. It tracks exempt, non-exempt, and salaried employees, although not all employees are required to punch a clock. At each location, approximately 20 supervisors or managers schedule employees. Employees use a biometric time clock to punch. Biometric time clocks help prevent buddy punching, where one employee knowingly punches for another. This reduces time theft.
Centralizing Systems for Increased Efficiency
Each of the nearly 50 hotels manages its employees' schedules, time tracking and pay, using an independent Attendance Enterprise implementation. Davidson's IT staff is in the process of migrating the properties to a central Attendance Enterprise database.
"We use factors from all areas of our business, for example, restaurant, group sales, housekeeping, spas, and so on. That way we know the level of labor we need to schedule based on business conditions," said Randall Bridges, Director of Applications at Davidson Hotels & Resorts.
Bringing on a newly acquired hotel property and all its employees used to be cumbersome and time-consuming. This interrupted business, prolonged transition, and impacted customer service. Centralizing the database has streamlined the process, reducing it to a couple of hours.